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Nukkadwala Wallet & Rewards

  1. In case of any dispute(s), Nukkadwala reserves the right to a final decision on the interpretation of these terms & conditions.
  2. Nukkadwala reserves the right to amend the terms & conditions, price(s) of the product, end the offer(s)/promotion(s), or call back any or all of its offer(s)/promotion(s) without prior notice.
  3. The transaction must be initiated and completed by the user within the Nukkadwala store(s)/online orders/phone orders.
  4. Wallet reward(s)/Cashback credited to a user cannot be withdrawn to any linked bank account(s), cancelled or transferred to other user(s) unless specifically provided hereunder.
  5. Nukkadwala shall not be liable for expired balance if not used as per the company policies.
  6. If the order amount exceeds the wallet amount/rewards/Cashback, then the payment shall be completed via other mode(s) of payment available at that point of time.
  7. Nukkadwala shall not be responsible for any claims arising out of any failure(s) which is beyond the reasonable control of Nukkadwala. Without limiting the generality of the already mentioned, Nukkadwala shall not be responsible for any claims arising out of technical failure(s) before, during, or after the completion of any campaign(s)/ promotion(s) including but not limited to failure(s) in the mobile connectivity, delay in sending or receiving the SMS for participating in/ utilizing the campaign(s)/ promotion(s), delay in any activity, action initiated or auctioned through your mobile phones, failure of servers, or failure arising out of any technical snags.
  8. Please note that some of the food may/ may not be suitable for certain person(s). One must check the dish or read its description (if provided) prior to placing any order. Nukkadwala shall not be liable in the event food ordered by you does not meet your dietary or any other requirements and restrictions.
  9. Any person shall not use the food purchased from the Nukkadwala store(s), online/ phone food ordering services for resale purposes.
  10. Cancellations: Once an order is placed and accepted by the Restaurant, it shall not be eligible for cancellation.
  11. No two offers can be clubbed together.
  12. Taxes extra applicable.


Nukkadwala Loyalty Program

  1. All the aforementioned points under the Nukkadwala Wallet & Rewards segment valid for the Nukkadwala Loyalty Program as well.
  2. Credited wallet balance has to be utilized within the time specified by the company.
  3. The Terms for the Loyalty program begin with the first purchase and will be valid till such time your Loyalty program expires.
  4. These rewards/ Cashback cannot be redeemed/ exchanged for another gift voucher/gift card/money.


Nukkadwala Rewards

  1. All the aforementioned points under the Nukkadwala Wallet & Rewards segment shall stand valid for Nukkadwala Rewards as well.
  2. Cashback will be credited to the Nukkadwala wallet within one working day.
  3. These rewards/ Cashback cannot be redeemed/ exchanged for another gift voucher/gift card/money. Also, it cannot be re-validated once past expiry date.
  4. Multiple rewards/ Cashback(s) cannot be used in a single transaction.
  5. You can redeem your reward within the specified time of it being credited into your wallet. If the reward is not utilized, it will be reversed from the customer’s wallet.

Corporate Office

7th Floor, Vatika Triangle
Sushant Lok-1, Block-A
Mehrauli-Gurgaon Road,
Gurgaon-122002
Haryana, India

Registered Office

Vatika Hotels Pvt. Limited
Flat no. 621 A, 6th floor,
Devika Towers, 6, Nehru Place,
New Delhi -110019.

CIN : U55101DL2004PTC126079

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