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Help & FAQ

1

Where are Nukkadwala™ services available?

Currently, in Gurgaon only but we will keep you informed about our upcoming locations.

2

What payment options are available through online ordering?

At this point in time, we're only able to accept cash on delivery.

3

What do I do if my order arrives with missing items?

In a rare situation of such nature, please call Nukkadwala™ at +91 8527347272 and inform our customer service personnel. We will then arrange for the items to be delivered to you.

4

Where can I find the information I am looking for?

If you dont see the answer to your question, please complete our contact form online or contact our store at +91 8527347272.

5

How will I know if the restaurant has received my online order?

Once you submit your order, the Order Confirmation page will show the time your order was received along with an estimated time in which your order will be ready for take out or delivery. And, if you're still unsure about your order, you can always call the restaurant directly.

6

When I order, shouldn't the delivery charge be the same everytime?

Delivery charge is set by an individual restaurant. However, the delivery charge remains the same online as well as offline.

7

Do you accept 'It's Our Treat' coupons at Nukkadwala™ for delivery?

No, these coupons are to be redeemed at the store itself, after all, it's our treat.

8

How much is the minimum order requirement for Nukkadwala™ delivery?

There is no minimum order requirement. However, there is a packaging charge on every order placed through Nukkadwala™ website.

9

Is Nukkadwala™ available 24-hours a day, 7 days a week?

No, It is not available 24 hours, but it is available 7 days a week. Please note that Nukkadwala™ in your area is mapped with the restaurant operating hours which may vary from location to location.

10

How much time does it take for Nukkadwala™ to arrive after ordering?

Please be assured that we aim to deliver our service as fast as we can to meet your needs. However, the actual delivery time may be impacted by the operating conditions.

Corporate Office

7th Floor, Vatika Triangle
Sushant Lok-1, Block-A
Mehrauli-Gurgaon Road,
Gurgaon-122002
Haryana, India

Registered Office

Vatika Hotels Pvt. Limited
Flat no. 621 A, 6th floor,
Devika Towers, 6, Nehru Place,
New Delhi -110019.

CIN : U55101DL2004PTC126079

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