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Help & FAQ

1

Where are Nukkadwala™ services available?

Currently our services are available in Delhi NCR. You can visit https://www.nukkadwala.co.in/meranukkad.php to know more about our current and upcoming locations.

2

What payment options are available through online ordering?

We accept COD (Cash on Delivery), Paytm, Debit and Credit Cards.

3

What do I do if my order arrives with missing items?

In a rare situation of such nature, please call Nukkadwala™ at +91 8527347272 and press 2 to inform our customer service personnel. We will then arrange for the items to be delivered to you.

4

Where can I find the information I am looking for?

If you don't see the answer to your question, please complete our contact form online or contact our store at +91 8527347272.

5

How will I know if the restaurant has received my online order?

Once you submit your order, the Order Confirmation page will show the time your order was received along with an estimated time in which your order will be ready for takeout or delivery. If you're still unsure about your order, you can always call the restaurant directly.

6

When I order, shouldn't the delivery charge be same every time?

If you are placing your order from our website or Zomato, then there is a delivery charge of Rs. 30. However there are no delivery charges when placing order via Swiggy.

7

Do you accept 'It's Our Treat' coupons at Nukkadwala™ for delivery?

No, these coupons are to be redeemed at the store itself. They are not applicable for delivery.

8

How much is the minimum order requirement for Nukkadwala™ delivery?

There is no minimum order requirement. However, there is a packaging charge on every order placed through Nukkadwala™ website.

9

Is Nukkadwala™ available 24-hours a day, 7 days a week?

No, it is not available 24 hours, but it is available 7 days a week. Please note that Nukkadwala™ in your area is mapped with the restaurant operating hours which may vary from location to location.

10

How much time does it take for the order to arrive?

Please be assured that we aim to deliver our services as fast as we can to meet your needs. However, the actual delivery time may be impacted by the operating conditions.

Corporate Office

7th Floor, Vatika Triangle
Sushant Lok-1, Block-A
Mehrauli-Gurgaon Road,
Gurgaon-122002
Haryana, India

Registered Office

Vatika Hotels Pvt. Limited
Flat no. 621 A, 6th floor,
Devika Towers, 6, Nehru Place,
New Delhi -110019.

CIN : U55101DL2004PTC126079

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