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Position: Assistant Manager/Manager Training



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About Nukkadwala (http://www.nukkadwala.co.in/)

Nukkadwala by Vatika Group represents India's newest chain of QSR (Quick service restaurant) smart and stylish restaurants, for the value conscious. Our inspiration is the more than five million street vendors across India who peddles tasty morsels every day to ensure that Indians eat their way through the streets of the country.
At Nukkadwala we strive to provide a service experience that encompasses warmth, good service and unrivaled cuisine. Our brand promise encompasses offering our customers authentic flavors of handpicked regionally -popular Indian street food served hygienically.

Position: Assistant Manager/Manager Training
Reporting To: COO-Nukkadwala

Key responsibilities:

  • Design training programmes
  • Conduct TNA for corporate, Commissary, Outlet
  • Conduct training programs for outlets food preparation and soft skills
  • Facilitate Commissary training programme.
  • Take participant feedback and evaluate trainings
  • Visit new units to check systems and processes in place
  • Maintain repository of all manuals
  • Ensures that all procedures are well documented, duly updated and appropriately circulated. 
  • Ensure certification of New Store Ops team in store management skills before opening of store
  • Coordinate and monitor on-the-job training of certified team after opening of store
  • Facilitate in preparation of sales/production training videos
  • Candidate must be open to travel to multiple outlets within Delhi/NCR

Skills Specific to the position:

Skill Area Competency

  • Training & Facilitation Training needs analysis
  • Facilitation skills
  • Induction & orientation
  • Training program design
  • Training techniques CBT
  • Mediums of training
  • Coaching & Mentoring
  • Training effectiveness evaluation

Relationship Management

  • Employee communication
  • Employee engagement

Operations / Production awareness Knowledge of

  • Basic Skills for the Guest Services Industry
  • Front of House (Services)
  • Basic Food / Beverage Production Skills
  • Understanding of Food hygiene
  • Fast Food & Snack Bar Management
  • Kitchen (Hygiene) Skills 
  • Kitchen (Stores) Skills
  • Safety and Sanitation
  • Service Ability
  • Standard Industry Procedures and Practices

Technology 

  • Excellent computer skills PPT,  Word
  • Excellent communication and presentation skills
  • Able to interact with the audience

Qualifications

  • Graduate (preferably with Hotel Management background)
  • Must have prior experience in Restaurant/Hotel/QSR industry

Office Address

Nukkadwala
Sarpanch Market, Ullawas,
Near HBR Chowk, CRPF Road, Sector 62,
Gurugram, Haryana 122102

Phone: +91 8527347272

9AM - 7PM

Email: customercarenw@nukkadwala.co.in

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